Privacy Policy
1. Introduction
PSN Fintech (“Company”, “We”, “Us”, or “Our”) is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us. This Privacy Policy describes how we collect, use, store, process, disclose, and protect information provided by users (“You”, “User”, or “Borrower”) while accessing or using our website, mobile applications, and digital platforms (collectively, the “Platform”).
This Privacy Policy is issued in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws in India.
2. Scope of This Policy
This Policy applies to all users who visit, access, register on, or submit information through the Platform, including prospective borrowers, applicants, and customers.
By using the Platform or submitting any information, you expressly consent to the collection, use, processing, and disclosure of your information as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.
3. Nature of PSN Fintech’s Role
PSN Fintech operates as a technology-enabled loan facilitation and distribution platform. We are not a lender and do not provide loans from our own funds. Loans are offered, sanctioned, and disbursed solely by third-party banks, NBFCs, or regulated financial institutions (“Lenders”).
Accordingly, certain personal data collected through the Platform is shared with Lenders and other authorized entities strictly for lawful and legitimate purposes.
4. Information We Collect
4.1 Personal Information
- Full name, date of birth, gender
- Mobile number, email address
- Residential and correspondence address
- Government-issued identifiers (PAN, Aadhaar, Passport, Driving License)
4.2 Financial Information
- Bank account details and statements
- Income details, salary slips, ITRs, business financials
- Credit history and credit scores
4.3 Technical and Usage Information
- IP address, device identifiers, browser type
- Log data, access timestamps, interaction data
- Cookies and similar tracking technologies
5. Sensitive Personal Data
Certain information collected by PSN Fintech qualifies as “Sensitive Personal Data or Information” under Indian law, including financial information, bank details, and identity documents.
Such data is collected only with your explicit consent and processed strictly for lawful purposes connected with loan facilitation and regulatory compliance.
6. Purpose of Data Collection
We collect and process your information for the following purposes:
- KYC verification and identity authentication
- Credit assessment and risk evaluation
- Loan application processing and facilitation
- Regulatory compliance and reporting
- Fraud detection and prevention
- Customer support and grievance redressal
- Platform security and system improvement
7. Data Sharing and Disclosure
You expressly consent to PSN Fintech sharing your information with:
- Banks, NBFCs, and financial institutions
- Credit bureaus (CIBIL, Experian, Equifax, CRIF)
- Verification, KYC, and fraud prevention agencies
- Technology service providers and hosting partners
- Collection agencies in case of default
- Government, regulatory, or law enforcement authorities when required by law
We do not sell your personal data to third parties.
8. Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve platform performance. You may disable cookies through browser settings; however, certain features may not function properly.
9. Data Security Measures
PSN Fintech implements reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Despite best efforts, no system is completely secure. You acknowledge that data transmission over the internet involves inherent risks.
10. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws, regulations, or contractual obligations, typically ranging from five (5) to seven (7) years.
11. User Rights
Subject to applicable law, you may request:
- Access to your personal data
- Correction of inaccurate or outdated information
- Withdrawal of consent (where legally permissible)
- Deletion of data after statutory retention periods
12. Third-Party Websites
The Platform may contain links to third-party websites. PSN Fintech is not responsible for the privacy practices or content of such websites.
13. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
14. Changes to This Privacy Policy
PSN Fintech reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on the Platform with a revised “Last Updated” date. Continued use constitutes acceptance of the updated Policy.
15. Grievance Redressal
If you have any questions, concerns, or grievances regarding this Privacy Policy or data handling practices, you may contact:
Email: grievance@psnfintech.com
Support: support@psnfintech.com
Address: DNo:-12-3-987, Sanjay Towers, Opp Indian Oveseas Bank, Vidhyuth Nagar, 80 Feet Road, Anantapur-515002, Andhra Pradesh
16. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Courts in Mumbai shall have exclusive jurisdiction.
17. Acknowledgment
By using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described herein.