Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the PSN Fintech website, mobile applications, digital platforms, and all related services (collectively, the “Platform”). By accessing, browsing, registering on, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and all other policies published by PSN Fintech from time to time.

If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform. Continued use of the Platform following any modification constitutes your acceptance of the revised Terms.

2. Nature of Services

PSN Fintech operates as a technology-enabled loan distribution and facilitation platform. The Company is not a lender, does not provide loans from its own funds, and does not guarantee loan approval or disbursement.

PSN Fintech acts solely as an intermediary between borrowers and third-party lenders, including banks, NBFCs, and other regulated financial institutions. All loans are sanctioned, governed, and disbursed exclusively by such lenders under separate loan agreements executed directly between the borrower and the lender.

3. Eligibility and Legal Capacity

By using the Platform, you represent and warrant that you are at least eighteen (18) years of age, legally competent to contract under Indian law, and not prohibited from accessing financial services under any applicable law, regulation, or court order.

If you are applying on behalf of a company, partnership, or other legal entity, you confirm that you have valid authority to bind such entity and that all information provided is accurate and authorized.

4. Loan Application Process

Submission of a loan application through the Platform constitutes a request for financial assistance and does not amount to a loan offer or guarantee of approval. PSN Fintech may collect, verify, and forward your application and supporting documents to one or more lenders based on internal eligibility criteria.

Lenders retain full discretion to approve, reject, modify, or cancel any loan application without assigning any reason. Interest rates, loan amounts, tenures, and conditions displayed on the Platform are indicative and subject to lender assessment.

5. KYC, Credit Checks, and Verification

You agree to provide accurate, complete, and up-to-date Know Your Customer (KYC) documents, income proofs, bank statements, and any other information required under RBI guidelines and applicable laws.

You expressly authorize PSN Fintech and its partner lenders to obtain credit reports from credit bureaus such as CIBIL, Experian, Equifax, or CRIF, and to conduct background, fraud, and compliance checks as deemed necessary.

6. Loan Sanction and Disbursement

Upon approval, the lender shall issue a loan sanction letter and loan agreement specifying the applicable terms. You are solely responsible for reviewing and accepting such documents.

Loan disbursement timelines depend entirely on the lender’s internal processes. PSN Fintech shall not be responsible for any delay, reduction, or cancellation of disbursement.

7. Fees, Charges, and Taxes

PSN Fintech may charge service or facilitation fees for processing applications, verification, and platform usage. Such fees are non-refundable once services are rendered, irrespective of loan approval or disbursement.

All lender-imposed charges, including interest, processing fees, penalties, prepayment charges, and statutory taxes, are governed exclusively by the loan agreement executed with the lender.

8. Repayment Obligations

You agree to repay the loan strictly in accordance with the repayment schedule specified in the loan agreement. Repayment may be effected through NACH, ACH, standing instructions, or other approved methods.

Failure to repay on time may result in penalties, legal recovery proceedings, negative credit bureau reporting, and additional costs.

9. Data Protection and Privacy

PSN Fintech collects and processes personal and financial data in accordance with the Information Technology Act, 2000 and applicable data protection rules.

You consent to sharing of your data with lenders, credit bureaus, regulators, verification agencies, and collection partners where required for lawful purposes.

10. User Obligations

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. Any unauthorized use must be reported immediately.

11. Prohibited Conduct

You shall not misuse the Platform, submit false information, engage in fraud, introduce malware, or attempt unauthorized access to systems or data.

12. Disclaimer of Warranties

The Platform and services are provided on an “as is” and “as available” basis. PSN Fintech disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law, PSN Fintech shall not be liable for any indirect, incidental, or consequential damages. Total liability, if any, shall not exceed ₹10,000 or fees paid in the preceding twelve months, whichever is lower.

14. Indemnification

You agree to indemnify and hold harmless PSN Fintech from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of the Platform.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Courts at Mumbai shall have exclusive jurisdiction, subject to arbitration provisions.

16. Dispute Resolution

Disputes shall be resolved amicably. Failing settlement, disputes shall be referred to arbitration in Mumbai under the Arbitration and Conciliation Act, 1996.

17. Termination

PSN Fintech reserves the right to suspend or terminate access for violations, fraud, non-compliance, or regulatory requirements without prior notice.

18. Force Majeure

PSN Fintech shall not be liable for failure or delay caused by events beyond its reasonable control, including natural disasters, regulatory actions, or system failures.

19. Amendments

PSN Fintech may amend these Terms at any time by posting updated terms on the Platform. Continued use constitutes acceptance.

20. Acknowledgment

By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.